Privacy Policy

Your privacy is important to Rise Media. This privacy policy explains how we collect, use, and protect your personal information when you use our website and services. Rise Media is committed to ensuring the privacy and protection of personal information entrusted to us by our clients and website visitors.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Business Information: Company name, industry, and business size.
  • Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and dates/times of access.
  • Marketing Preferences: Information about your preferences for receiving marketing communications.
  • Client Data: Information you provide to us in connection with the services we provide, such as access to your social media accounts or website analytics.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out forms on our website, contact us via email or phone, or provide information during the course of our services.
  • Automatically: Through cookies and similar technologies when you visit our website.
  • From Third Parties: We may receive information from third-party sources, such as social media platforms or marketing partners, but only if you have given them permission to share your information.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: To deliver the digital marketing services you have requested, including SEO, social media marketing, content creation, and website design.
  • To Communicate with You: To respond to your inquiries, provide updates on our services, and send you important notices.
  • To Improve Our Website and Services: To analyze website usage data and feedback to enhance our website and services.
  • For Marketing Purposes: To send you promotional materials and information about our services that we think may be of interest to you. You can opt-out of receiving these communications at any time.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

  • Service Providers: We may share information with third-party service providers who assist us in providing our services, such as hosting providers, analytics providers, and marketing automation platforms.
  • Business Partners: We may share information with business partners who offer complementary services or products that may be of interest to you.
  • Legal Authorities: We may disclose information to legal authorities if required by law or legal process.

We will not sell or rent your personal information to third parties.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using secure servers and encryption to protect sensitive data.
  • Implementing access controls to limit who can access your personal information.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights with respect to your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for marketing purposes.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Portability: You have the right to request that we provide you with a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the operation of our website and enable you to access certain features.
  • Analytics Cookies: These cookies allow us to analyze website usage data and improve our website.
  • Marketing Cookies: These cookies are used to track your browsing behavior and deliver targeted advertising.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after any changes constitutes your acceptance of the revised privacy policy.

11. Contact Information

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:

https://www.risemedia.ca/contact